FAQ's

WHAT IS PCO HIRE?

How does PCO Car Hire work?

Rent a Uber­ approved PCO car from just £140/pw. Minimum rental is 4 weeks and you can return the car with one week’s notice if you need a break. All the servicing is free and there are no hidden charges even for breaks or tyres.

Are all of your cars Uber compatible?

Yes, All cars are Uber Approved. We make sure your Uber documents are accepted before you hit the road.


WHAT DO I HAVE TO PAY?


What is the deposit?

We only ask for a £300 deposit, this is a refundable deposit.

What is the minimum rental contract?

4 weeks. After that, you can return the car with one week's at any point. You can either take a short break from renting (of at least one week) or hand the car back permanently.


INSURANCE


Can Thames Provide me with PCO insurance?

Yes! Thames Car can provide PCO insurance for you and sort out the paperwork on your behalf.

Can I rent without insurance?

Yes, provided that you can prove that you already have suitable PCO insurance.


ACCIDENTS


What happens if I have an accident or need roadside assistance?

Call our insurance company to report an accident immediately (see Thames sticker in vehicle) Please refer to the accident report form in the 'Thames Welcome Pack'. Take down as much information as possible as well as pictures/videos of the scene. This includes, names, registration numbers, time, date, road name and post code, witness details, insurance company and policy number and 3rd party contact details. We will then ask you to fill in an accident report form and we will handle the rest. If your vehicle is not drivable, we will arrange for another vehicle for you.


OTHER INFORMATION


What's included in the free servicing plan?

Every PCO car is serviced at 10,000 miles (unless stated otherwise). Your service includes; oil change, oil filter, air filter & pollen filter. Our servicing department even books you, saving you time and effort.

Do I need to pay for servicing charges such as new brakes or tyres?

No. All maintenance and Thames Recovery Service is included in your rental cost. There are no hidden extras.

Is there a mileage restriction?

Yes, there is a fair usage policy of 1000 miles per week. If you exceed this, you can be liable for a charge of 15p per mile.

Does the car come with a PHV licence?

Absolutely, your new car will be licensed and ready to use.



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Do you want to meet us?

Just visit our main office located in south west london and we gaurentee you best services in london!

Our Location

Unit 26 Kingspark Business Centre, 152-178 Kingston Road, London KT3 3ST

Contact Infromation

Phone:+44 203 411 8343

Email:info@thamescarhire.co.uk

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